Lab to Live: Where there’s a process,there’s an opportunity: Telus & Minit Process Mining case study
Lab to Live: Where there’s a process, there’s an opportunity: Telus & Minit Process Mining case study
Canada’s biggest telecommunication operator Telus has embarked on an ambitious journey. Being an early adopter, they have selected innovative Process Miningtechnology as a strategic tool to optimize their processes across the organization and gain competitive advantage in the thriving telco market.
In this session we will discuss why Process Mining is the technology of choice for Telus, how they selected the right partner and what benefits they are looking to gain. You will also learn what possible pitfalls to avoid in a strategic project like this and what is the most important advice if you are considering Process Mining for your organization.
Rudina Holmqvist – Sr. Process Improvement Consultant – Telus
James Dening – CEO – Minit (Moderator)