Startup to IPO: Growing fast, making customers happier
Startup to IPO: Growing fast, making customers happier
Katie Christian, Head of Customer Success at Calendly and Jonathan Corbin, Global VP of Customer Success at Hubspot will share their experience in building the first customer success team and turning it into a world class organization, what skills a customer manager needs, what measures to track, what resources to use, how to lean into data and how to increase customer value during hyper growth.
Featuring:
Katie Christian – Head of Customer Success – Calendly
Jonathan Corbin – Global VP of Customer Success – Hubspot
Peace Itimi – Head of Growth – Hover (Moderator)
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