Know-your-customer processes commonly collect identity evidence, verify records, screen risk, and keep information current. They are associated with regulated financial services, although identity-checking patterns can be proposed for other kinds of platforms.
Applying a broad customer-identification model to ordinary AI use changes the relationship between identity and expression. Policymakers and services must distinguish legal obligations from optional collection and consider necessity, proportionality, retention, security, access, and less intrusive alternatives.
ELI5
Know your customer is a process a service uses to confirm who a customer is and understand certain risks. It often involves checking identity information before opening or continuing an account.
For example, a regulated financial provider may verify a person's identity before opening an account. Using the same kind of process for every AI prompt would connect much more ordinary activity with verified identity.
