What is a knowledge base?

Definition

A knowledge base can contain notes, documents, structured records and links to original sources. Organization through categories, concepts and references makes relevant information easier to find than in an unstructured collection.

Generated summaries can make the collection easier to navigate, but they need traceable sources and correction. A useful knowledge base preserves evidence and does not treat an automated connection as a verified fact.

ELI5

Think of a knowledge base as a well-organized set of reference notes for a person or team.

For example, meeting notes can be grouped by project while each summary links back to the original note so a reader can check the details.

Must it use a special database?

No. A useful knowledge base can be built from ordinary files as well as specialized storage systems.

Why retain source links?

They let readers verify summaries, understand context and correct information when the source changes.

  1. Ben Holmes and Andrej Karpathy beside the headline Raw notes to living wikis.
  2. Portraits of Greg Isenberg and Cody Schneider beside the words Marketing Becomes Code
Definition card for knowledge base: What is a knowledge base?

A knowledge base is an organized collection of information that people or software can search and use to answer questions or support work.