A dispute process defines who may raise a claim, which evidence is required, how funds are held, which rules determine the outcome, whether a transaction can be reversed, and how the decision is recorded or appealed.
Agent commerce needs machine-readable receipts and durable traces that connect the agent's authorization, the provider's delivered resource, measured usage, payment proof, settlement, and any refund. Without this chain, automated parties cannot resolve failures accountably.
ELI5
Payment dispute resolution is how a buyer and seller handle a disagreement about a charge or service. It uses rules and evidence to decide whether money should be released, refunded, split, or left unchanged.
For example, an agent may pay for data that the provider never returns. The dispute process can inspect the exact request, authorization, delivery logs, payment proof, and settlement record before deciding what happens.
