Ayan Barua describes the difficulty of connecting agents to systems such as Salesforce, HubSpot, NetSuite and Oracle. Customer-specific schemas and business meanings complicate translation; a common-denominator API cannot necessarily preserve the context needed for useful actions.
Ayan Barua distinguishes MCP's tool-access protocol from the broader integration problem. Data freshness, permissions and reliable writeback still need engineering. Probabilistic actions in payroll or financial ledgers require governance rather than an assumption that a connected model can act safely.
Ayan Barua also discusses opportunities in vertical industries with established legacy systems. The interview presents integration infrastructure as part of making agents dependable, not as proof that autonomous enterprise operation is already solved.
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