Vercel COO Jeanne DeWitt Grosser talks with Sophia Dew at Vercel Ship about building applications and agents across engineering and business teams.
She describes internal agents for customer interactions, data and sales callsWorkflow automation uses software or AI to complete a connected sequence of routine steps with less manual effort., and argues that documenting workflows and best practicesContext engineering designs how relevant instructions, evidence, state and tool information are assembled for a model's task. becomes more important as agents take on work.
Grosser discusses risks from overly broad access and public exposureAn agent permission boundary defines and enforces which resources and actions an automated agent is allowed to use., describes Vercel’s product approach to permissions, and offers her perspective on how company roles and spending might change.
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