Sophia Dew interviews Kong co-founder Marco Palladino about the challenge of connecting AI agents to services and deploying them in core business processes. He describes the company’s agent development platform and the needs it is intended to address.
Palladino discusses durable workflowsDurable workflow execution preserves progress so a multi-step process can resume after interruptions using recorded completion state., databases, authentication, isolated executionAn AI agent sandbox is an isolated execution environment that limits which files, processes, networks, credentials, and external systems an agent can access. and human approvalsHuman-in-the-loop AI keeps a person involved in reviewing, correcting, approving, or guiding an AI system's work.. He argues that security, visibility and the ability to interveneGovernance is the system of rules, responsibilities and oversight that guides how an organization or society makes and enforces decisions. are important for enterprise deployment.
Palladino predicts that people will increasingly orchestrate agent workflowsAgent orchestration coordinates AI agents, tools, people, tasks, state, and control flow so a larger workflow reaches a verified outcome. across business functions. His productivity estimates and views about future adoption are presented as his own claims; Kong is also a sponsor of the show.
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