Trey Holterman explains Tennr's approach to patient referrals and coordination: reasoning across medical records, insurance rules and missing documentation to move a patient toward an appointment or treatment. He describes agents as multi-step reasoning and tool use rather than simple automation.
Trey Holterman emphasizes robust integrations and clear escalation routes to clinicians or administrators when a workflow goes off track. He argues that patient behavior and provider incentives remain difficult even as models improve, and discusses adoption through useful workflows layered over existing systems.
Trey Holterman considers how consumer chatbots might increase demand for specialist care and how provider-side tools could help triage that demand. His expectations for faster patient flow and industry consolidation are forecasts, while Tennr's scale and outcomes are presented as company claims rather than independent clinical evidence.
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